This new section is being created to help provide modern tools that might be of help in conducting staff training. They will be in Powerpoint presentation format. Here is the first:
1. Inspiration, Ideas and Creativity (212kb)
Note: Chapters from 2nd edition must be obtained via the Book section and are available to logged-in users only. However, documents related to the first edition (1996) are available in English, French, Indonesian, Russian and Spanish via the links below.